{"id":1338,"date":"2021-11-15T03:00:13","date_gmt":"2021-11-15T03:00:13","guid":{"rendered":"https:\/\/www.eccoexe-peru.com\/?page_id=1338"},"modified":"2022-03-12T19:12:51","modified_gmt":"2022-03-13T00:12:51","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.eccoexe-peru.com\/es\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"<p class=\"wp-block-paragraph\">EccoExe EIRL (&#8220;we&#8221; and &#8220;us&#8221;) is the operator of (https:\/\/www.eccoexe-peru.com) (&#8220;Website&#8221;). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. General<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Shipping Costs<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This price will be the final price for shipping cost to the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. Delivery Terms<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.1 Transit Time Domestically<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In general, domestic shipments are in transit for 2 &#8211; 7 days <a href=\"http:\/\/www.serpost.com.pe\/PersonasDestinoNacional_Integrado.html\">(SEE MORE HERE)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.2 Transit time Internationally <a href=\"http:\/\/www.serpost.com.pe\/PersonasDestinoInternacional_PPCertifica.html\">(SEE MORE HERE)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.3 Military Address Shipping <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Generally, orders shipped internationally are in transit for 4 &#8211; 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at the checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.4 Change Of Delivery Address<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched to the logistic operator.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.5 P.O. Box Shipping<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">EccoExe EIRL will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.6 Items Out Of Stock<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.7 Delivery Time Exceeded<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. Tracking Notifications<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6. Parcels Damaged In Transit<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7. Duties &amp; Taxes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.1 Sales Tax<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sales tax has already been applied to the price of the goods as displayed on the website<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">7.2 Import Duties &amp; Taxes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and EccoExe EIRL encourages you to be aware of these potential costs before placing an order with us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to EccoExe EIRL at the customer&#8217;s expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8. Insurance<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Parcels are insured for loss and damage up to the value as stated by the courier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.1 Process for parcel damaged in-transit<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will process a refund or replacement as soon as the courier has completed their investigation into the claim.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">8.2 Process for parcel lost in transit<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">9. Customer service<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For all customer service inquiries, please email us at info@eccoexe-peru.com<\/p>","protected":false},"excerpt":{"rendered":"<p>EccoExe EIRL (&#8220;we&#8221; and &#8220;us&#8221;) is the operator of (https:\/\/www.eccoexe-peru.com) (&#8220;Website&#8221;). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. 1. General Subject to stock [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-1338","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - EccoExe Per\u00fa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eccoexe-peru.com\/es\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - EccoExe Per\u00fa\" \/>\n<meta property=\"og:description\" content=\"EccoExe EIRL (&#8220;we&#8221; and &#8220;us&#8221;) is the operator of (https:\/\/www.eccoexe-peru.com) (&#8220;Website&#8221;). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. 1. General Subject to stock [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.eccoexe-peru.com\/es\/shipping-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"EccoExe Per\u00fa\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-13T00:12:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/shipping-policy\\\/\",\"url\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/shipping-policy\\\/\",\"name\":\"Shipping Policy - EccoExe Per\u00fa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/#website\"},\"datePublished\":\"2021-11-15T03:00:13+00:00\",\"dateModified\":\"2022-03-13T00:12:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/shipping-policy\\\/#breadcrumb\"},\"inLanguage\":\"es-PE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.eccoexe-peru.com\\\/shipping-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/shipping-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shipping Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/#website\",\"url\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/\",\"name\":\"EccoExe Per\u00fa\",\"description\":\"En 1995 Elia funda Ecco Exe EIRL como una empresa fabricante y 100% exportadora de prendas de vestir de lana de alpaca y juguetes de punto en algod\u00f3n. Con un fuerte componente social, alineando la totalidad de sus pr\u00e1cticas organizacionales con principios del comercio justo.\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-PE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/#organization\",\"name\":\"EccoExe Per\u00fa\",\"url\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-PE\",\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Eccoexeperu-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Eccoexeperu-logo.png\",\"width\":309,\"height\":371,\"caption\":\"EccoExe Per\u00fa\"},\"image\":{\"@id\":\"https:\\\/\\\/www.eccoexe-peru.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shipping Policy - EccoExe Per\u00fa","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.eccoexe-peru.com\/es\/shipping-policy\/","og_locale":"es_ES","og_type":"article","og_title":"Shipping Policy - EccoExe Per\u00fa","og_description":"EccoExe EIRL (&#8220;we&#8221; and &#8220;us&#8221;) is the operator of (https:\/\/www.eccoexe-peru.com) (&#8220;Website&#8221;). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service. 1. General Subject to stock [&hellip;]","og_url":"https:\/\/www.eccoexe-peru.com\/es\/shipping-policy\/","og_site_name":"EccoExe Per\u00fa","article_modified_time":"2022-03-13T00:12:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.eccoexe-peru.com\/shipping-policy\/","url":"https:\/\/www.eccoexe-peru.com\/shipping-policy\/","name":"Shipping Policy - EccoExe Per\u00fa","isPartOf":{"@id":"https:\/\/www.eccoexe-peru.com\/#website"},"datePublished":"2021-11-15T03:00:13+00:00","dateModified":"2022-03-13T00:12:51+00:00","breadcrumb":{"@id":"https:\/\/www.eccoexe-peru.com\/shipping-policy\/#breadcrumb"},"inLanguage":"es-PE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.eccoexe-peru.com\/shipping-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.eccoexe-peru.com\/shipping-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/www.eccoexe-peru.com\/"},{"@type":"ListItem","position":2,"name":"Shipping Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.eccoexe-peru.com\/#website","url":"https:\/\/www.eccoexe-peru.com\/","name":"EccoExe Per\u00fa","description":"En 1995 Elia funda Ecco Exe EIRL como una empresa fabricante y 100% exportadora de prendas de vestir de lana de alpaca y juguetes de punto en algod\u00f3n. Con un fuerte componente social, alineando la totalidad de sus pr\u00e1cticas organizacionales con principios del comercio justo.","publisher":{"@id":"https:\/\/www.eccoexe-peru.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.eccoexe-peru.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-PE"},{"@type":"Organization","@id":"https:\/\/www.eccoexe-peru.com\/#organization","name":"EccoExe Per\u00fa","url":"https:\/\/www.eccoexe-peru.com\/","logo":{"@type":"ImageObject","inLanguage":"es-PE","@id":"https:\/\/www.eccoexe-peru.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.eccoexe-peru.com\/wp-content\/uploads\/2021\/11\/Eccoexeperu-logo.png","contentUrl":"https:\/\/www.eccoexe-peru.com\/wp-content\/uploads\/2021\/11\/Eccoexeperu-logo.png","width":309,"height":371,"caption":"EccoExe Per\u00fa"},"image":{"@id":"https:\/\/www.eccoexe-peru.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/pages\/1338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/comments?post=1338"}],"version-history":[{"count":6,"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/pages\/1338\/revisions"}],"predecessor-version":[{"id":1582,"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/pages\/1338\/revisions\/1582"}],"wp:attachment":[{"href":"https:\/\/www.eccoexe-peru.com\/es\/wp-json\/wp\/v2\/media?parent=1338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}